Smart carrier management for your clients — full control for you
Shipping is one of the most complex parts of fulfillment — especially across multiple clients. FlowOMS lets you define carriers, service regions, and shipping rules while giving your clients real-time tracking and delivery insights in one place.
Carrier selection & country setup
Give your clients the freedom to define how they ship — within the rules you control. FlowOMS lets each client configure which carriers they want to use for specific countries or country groups, while you decide which carriers and services are available overall.
This balance of flexibility and control keeps operations smooth: your clients can tailor shipping strategies to their markets, and your warehouse always knows exactly which carrier handles which destination. The result is fewer errors, faster processing, and a better delivery experience for everyone.
Analytics dashboard
Give your clients full transparency into carrier performance — and gain valuable insights for your own optimization.
The FlowOMS analytics dashboard tracks every shipment and visualizes key metrics such as delivery punctuality, damage rates, lost parcels, and return volumes for each carrier.
It also breaks down average parcel sizes, shipment weights, and cost structures — both outbound and inbound — allowing you and your clients to understand the true efficiency of every shipping partner.
With this data, 3PLs can identify underperforming carriers, negotiate better rates, and fine-tune service options.
At the same time, your clients gain a transparent, data-driven view of how their orders are being handled — strengthening trust and reducing support overhead.
Tracking automation
Manual tracking updates are a thing of the past.
FlowOMS connects directly to your carriers’ APIs and synchronizes tracking information automatically — from label generation to final delivery.
Tracking begins inside your warehouse, as soon as an order is packed, and continues until the parcel reaches the customer.
Clients can access up-to-date statuses, estimated delivery times, and carrier-specific events, all in your branded portal — reducing support inquiries and improving transparency.
Give your clients the software they deserve
Discover how leading 3PLs use FlowOMS to deliver modern portals, real-time transparency, and a white-label experience their clients love.
