Smarter workflows for your clients.
Turn repetitive logistics tasks into automated, data-driven workflows. With FlowOMS, your clients can trigger personalized actions — from branded shipping notifications to smart product inserts — while you stay in control of the backend logic. It’s automation made for fulfillment.
Personalized communication and branded notifications
Your clients can automatically notify their customers about shipping events — from “order received” to “package delivered.” Each message can be fully branded with their logo, colors, and text.
A built-in editor makes it easy to design email templates and control when messages are sent, ensuring a professional, on-brand experience at every delivery stage.
These notifications aren’t just transactional — they build trust and strengthen your clients’ customer relationships.
Product inserts, gifts, and campaign logic
FlowOMS lets your clients connect fulfillment with marketing. Workflows can automatically include inserts or gifts based on specific conditions — for example: “If product A is in the order, add flyer X,” or “If order value > 100 €, include product Y as a free gift.”
It’s a simple way to turn operational fulfillment into a marketing touchpoint — automated, scalable, and personalized.
Proactive supply chain notifications
Workflows keep everyone informed before problems arise.
When stock levels drop below defined thresholds, FlowOMS automatically alerts the right people — for example, the merchant’s supply-chain manager or the account manager at your 3PL.
Critical SKUs, restock reminders, or inbound confirmations can all be automated, keeping communication clear and proactive.
This minimizes downtime and ensures that fast-selling items never run out unnoticed.
Trigger–action automation tailored to your 3PL
Every 3PL and every client is different — and FlowOMS adapts. Define custom triggers (like order creation, stock updates, or carrier events) and connect them to actions such as notifications, inserts, or alerts.
Workflows can be global, client-specific, or product-based — giving you full flexibility to automate exactly what matters. All without coding, right inside your branded FlowOMS portal.
Give your clients the software they deserve
Discover how leading 3PLs use FlowOMS to deliver modern portals, real-time transparency, and a white-label experience their clients love.