Your clients’ smartest fulfillment assistant
FlowAI is the intelligent chat assistant built into FlowOMS. It gives your clients instant answers, live data, and the ability to take action — all through natural language. From checking shipment status to creating reports, FlowAI turns your 3PL portal into a real-time, AI-powered experience.
Your clients ask — FlowAI delivers
FlowAI connects directly to your FlowOMS data, allowing clients to get answers instantly.
They can ask questions like “How many orders were shipped last week?” or “Which SKUs are running low?” — and receive real-time numbers, charts, or lists right inside the chat.
No waiting, no support tickets, no switching between tools.
The result: fewer inquiries for your support team and a faster, more intuitive experience for every client.
From insight to action — all in one chat
FlowAI doesn’t just report — it acts.
Clients can trigger actions directly through chat commands:
remove out-of-stock products from an order, create an inbound shipment, generate a customs report, or send the monthly stock value report to their accountant.
FlowAI translates natural language into real process steps inside FlowOMS — helping your clients work faster and smarter.
AI that thinks ahead
FlowAI monitors warehouse and order data in the background and alerts clients or your team when action is needed.
For example: “SKU-442 will be out of stock in 5 days — would you like to reorder?” or “Two shipments to Switzerland were delayed — should I alert your carrier?”
These proactive insights make your 3PL feel like a tech-driven partner — one that anticipates issues instead of reacting to them.
AI you can trust
Every action and data access performed by FlowAI is tracked and logged for full transparency.
Role-based permissions ensure that both your staff and your clients only access what they’re authorized to see.
FlowAI is designed to handle sensitive operational data safely — with enterprise-grade encryption and full audit trails.
Give your clients the software they deserve
Discover how leading 3PLs use FlowOMS to deliver modern portals, real-time transparency, and a white-label experience their clients love.