Give your clients’ customers a better delivery experience
FlowOMS lets your 3PL offer fully branded tracking pages — showing live shipment updates, product photos, and delivery details in your clients’ design. Tracking starts inside the warehouse and continues until the parcel is delivered. It’s the easiest way to connect logistics data with a seamless customer experience.
Tracking that starts before dispatch
Unlike typical carrier tracking, FlowOMS tracking begins the moment an order is packed — or even earlier, while it’s still in the warehouse. End customers can follow every step: from order confirmation to warehouse processing, shipment handover, and delivery.
Statuses update automatically through carrier APIs, giving your clients’ customers a real sense of visibility and trust.
Let recipients fix address issues instantly
Failed deliveries waste time and money — so FlowOMS prevents them. If an address is incomplete or invalid, the recipient automatically receives an email with a link to the tracking page.
There, they can review and update their delivery address directly — before the parcel ships. Your clients reduce returns, your warehouse avoids reprocessing, and customers enjoy a smoother experience.
Show your clients’ brand — not the carrier’s
Each tracking page is fully white-labeled and can be branded with your clients’ logo, colors, fonts, and messaging. Even product images from the shipment are displayed, creating a consistent look and feel from checkout to delivery.
You provide the infrastructure; your clients keep the relationship with their customers. It’s fulfillment that looks and feels like their brand — powered by your 3PL.
Automated updates, designed for engagement
FlowOMS can automatically send branded email notifications for each shipment milestone — order confirmed, in warehouse, out for delivery, delivered, or delayed. Each message links back to the custom tracking page, giving customers all relevant information in one place.
It’s not just logistics data — it’s a communication channel that drives trust and satisfaction.
Turn tracking into a competitive edge
By offering custom-branded tracking pages, your 3PL stands out from competitors who only provide carrier links. Your clients gain transparency and brand value; you gain loyalty and lower support volumes.
With FlowOMS, you make the last mile part of the customer experience — not the end of it.
Give your clients the software they deserve
Discover how leading 3PLs use FlowOMS to deliver modern portals, real-time transparency, and a white-label experience their clients love.